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Our News

Check out our news, noteworthy articles, and presentations on what we think about customer engagement and AI.


Chatbots are a Must for Every Business – See Why

It is not easy for companies to build a solid brand reputation, win over new customers and evolve their offering to grow ...
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The Fundamental Art of Coding – It’s Inspiring!

Yes we said, coding is an art. Read why ...
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Chat bots for Businesses

Why Do Chat bots Benefit Businesses?

Did you know, it can help develop a deeper, more direct relationship with a consumer? ...
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Building a Lasting Emotional Connection With Consumers = A Turn Up in ROI

We take a look at how an emotional tie between brands and consumers will lead to a higher ROI ...
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Industry Insights

Get in the know with interesting articles related to AI, Technology, & Machine Learning from industry experts & influencers.


Elevating customer satisfaction and growth through service to solutions

In the shifting customer-care landscape, where every interaction has the potential to cement or sever a customer relationship, the need to ...
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3 Ways Customer Experience can Drive Revenue Growth

There has never been a better time to be a consumer. The digitally-driven experience economy has resulted in unprecedented ease ...
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Online chat

5 Ways Online Chat Improves The Customer Experience

Online chat technology has been around since the early 2000’s, but there are a shocking number of companies that have ...
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5 ways to create a customer-centric culture across your organization

To successfully meet rising customer expectations, everyone in the organization needs to understand that customer service is part of their ...
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How to Enhance Your Status in Your Customer’s Eyes

It was a lesson in humility I’ll never forget. Decades ago my first real job after graduating university was selling ...
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White Papers

Stay on trend by downloading our White Papers that highlight news & topics that can help you engage with your customers.

Speeding Up Customer Engagement

Download our White Paper on “Speeding Up Customer Engagement using an AI-Driven Conversational Platform” ...
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