The Future of Customer Service Is AI-Human Collaboration
![AI-Human Customer Service](https://www.hi.guru/wp-content/uploads/2019/10/AI-Human-Customer-Service.jpg)
By combining AI and Humans to form the all-powerful AI-Human customer service agent enables a positive customer experience.
Getting Closer to Customers Using Responsive Messaging
![messaging apps and customer service](https://www.hi.guru/wp-content/uploads/2019/10/messaging.jpg)
Messaging apps are simple and fast – and implementing them into your customer service is equally so. It’s a win-win for you and your customers.
5 Essentials to Build an Innovation Culture In Customer Service
![Customer-service-and-innovation](https://www.hi.guru/wp-content/uploads/2019/08/Customer-service-and-innovation.jpg)
Customer service & customer experience success depends on more than smiling & using the right words, innovation, however, is appreciated by all.
New Confidence in AI & Customer Service
![AI customer service](https://www.hi.guru/wp-content/uploads/2019/07/shutterstock_1192352887-1920x1080.jpg)
A recent Gartner study into how businesses are implementing emergent tech revealed some insights into the growing use of AI in customer service.
Why Small Business Need a Digital Strategy
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Research finds that organizations know they need to embrace technology to grow, but don’t know where to start.
Elevating customer satisfaction and growth
![Elevating-customer-service](https://www.hi.guru/wp-content/uploads/2019/04/Elevating-customer-service-2-1024x576.jpg)
To generate more value from customer-care channels, companies must focus on a comprehensive approach to omnichannel engagement to point the way.
How to Enhance Your Status in Your Customer’s Eyes
![Customer-Relationships](https://www.hi.guru/wp-content/uploads/2019/04/Customer-Relationships.jpg)
Jeff Mowatt explains why putting your customer on a pedestal is a mistake and why treating your customer as your equal is a better approach to customer service success.
AI is the Powerhouse Enabling Friendly Customer Service
![AI and customer service](https://www.hi.guru/wp-content/uploads/2019/04/AI-and-customer-service.jpg)
In companies who depend on customer service excellence, success is driven by the right people, processes, & a commitment to customer satisfaction.
How Customer Experience Will Develop in the Future
![customer service the extra mile](https://www.hi.guru/wp-content/uploads/2019/04/customer-service-the-extra-mile.jpg)
Customer service has been, and will always be, the driving force that shapes consumers’ opinion of brands.
5 Ways to Disrupt Your Competition with Customer Service
![Disrupt-customer-service](https://www.hi.guru/wp-content/uploads/2019/03/Disrupt-customer-service.jpg)
Insights from Shep Hyken on disrupting your competition through customer service.