Gartner predicts that by by 2020, 50% of analytical queries will be generated via search, NLP or voice, or will be automatically generated using conversational AI.
Messaging apps are simple and fast – and implementing them into your customer service is equally so. It’s a win-win for you and your customers.
The emerging technologies of today will be powering the customer experiences of tomorrow.
Customers want a frictionless customer experience. It all starts with them communicating with a company the way they prefer.
Take a read through our insight son Telegram Messenger and it’s Bot Integration System.