AI Technology Advancement – Cooperation Is The Key Initiative
With improvements in AI technology, a proliferation of robots are now among us, so it’s important to remember that humans and machines have a lot in common.
Make Your Company More Efficient in 2020 with Technology
Before enjoying a well-deserved end-of-year holiday party, take some time to plan out steps for a more efficient new year.
Why Conversational AI is Set to Bloom
Gartner predicts that by by 2020, 50% of analytical queries will be generated via search, NLP or voice, or will be automatically generated using conversational AI.
How Chatbots Improve Customer Experience
From retail to travel, chatbots are there to help improve the customer experience, acting as the always-on, always-ready assistants your customers want.
Customer Experience – Reshaped by These 5 Technologies
The emerging technologies of today will be powering the customer experiences of tomorrow.
Data, Conversations and Breaking Down Silo’s
Business should prepare to optimize existing approaches, & take on new ones to keep up with digital trends.
The Ultimate Guide to Chatbot Trends for 2019
Over the last couple of years, the chatbot market has been expanding rapidly – to the point in which 40% of large businesses are estimated to implement their usage by the end of next year.
App monetization-How to make it work
We share insights from hi.guru MD, Ingrid Olivier on app monetization and the different models available.
Why Small Business Need a Digital Strategy
Research finds that organizations know they need to embrace technology to grow, but don’t know where to start.
AI is the Powerhouse Enabling Friendly Customer Service
In companies who depend on customer service excellence, success is driven by the right people, processes, & a commitment to customer satisfaction.