Top 7 Live Chat (Webmessage) Benefits You Need to Know
What distinguishes a stagnating business from the one that is constantly flourishing in the process of growth is their determination and motivation to excel. Every little improvement that you incorporate in the way you do business, has an impact on the final outcome. Similarly, all businesses regardless of their size strive towards success, which is why a lot of attention needs to be paid to the slightest detail, including live chat.
The success of any business depends on one important factor i.e. customer satisfaction. This is the reason why you should invest all your resources in order to increase satisfaction levels and earn your reputation, and live chat will help you achieve that. Integrating live chat is beneficial for both ends – your customers and your business. Hence, it is a platform that allows you to chat directly with your website visitors.
hi.guru can help
Statistically, research has suggested that the average response time for customer service requests on social media platforms is 10 hours. Response to Email queries is a staggering 12 hours.
With hi.guru’s Web Chat app, your customers will be able to chat and get support within minutes. WebMessage enables you to have real-time conversations with your customers while they’re on your website.