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Chatbots

AI customer service
There’s No I in Team, but What About AI? 1024 576 hi.guru

There’s No I in Team, but What About AI?

Cathal McGloin, CEO of ServisBOT describes why AI is perfectly poised to help customer service professionals shine. read more
Chatbots
Chatbots are a Must for Every Business – See Why 1024 916 hi.guru

Chatbots are a Must for Every Business – See Why

It is not easy for companies to build a solid brand reputation, win over new customers and evolve their offering to grow their market and profitability. In this light, it is disastrous to…

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messaging
Important Truths About Guest Messaging in Hospitality 500 404 hi.guru

Important Truths About Guest Messaging in Hospitality

In an industry focused on providing great guest experience, it’s only logical that messaging platforms be adopted in the hotel industry.

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3 Reasons Rule-Based Chatbots Rule 800 350 hi.guru

3 Reasons Rule-Based Chatbots Rule

Chatbots continue to gain in popularity in customer service.

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technological edge in business
5 Ways to Have a Technological Edge in Business in 2019 1024 576 hi.guru

5 Ways to Have a Technological Edge in Business in 2019

Are you looking for a technological edge in the coming year? 

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Artificial Intelligence: How to Ensure ROI 640 480 hi.guru

Artificial Intelligence: How to Ensure ROI

The ROI of an AI technology can be quantified best when it is benchmarked with human workers doing the same job.

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Chat apps
Chat Apps are Extinguishing Phone Calls 1024 806 hi.guru

Chat Apps are Extinguishing Phone Calls

When it comes to customer service, chat apps are leading the way in creating a better interaction between businesses and customers.

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Customers and communication
The Ways Customers Use Products Have Changed — but Brands Haven’t Kept Up 1024 576 hi.guru

The Ways Customers Use Products Have Changed — but Brands Haven’t Kept Up

Read more on this!

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Why 2018 Is All About Customer Experience For The Retail Industry 1000 563 hi.guru

Why 2018 Is All About Customer Experience For The Retail Industry

Are you obsessing about your customers’ needs?

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Facebook Messenger & Modern Business 1000 1000 hi.guru

Facebook Messenger & Modern Business

Facebook Messenger and Social Channels and the importance for businesses to use them effectively. 

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