Chatbots are getting progressively smarter using machine learning and real-time analytics to speed up execution and provide actionable intelligence.
Using Conversational AI allows employees to better handle routine tasks. One of the biggest advantages is how easy and intuitive it is to use.
Gartner predicts that by by 2020, 50% of analytical queries will be generated via search, NLP or voice, or will be automatically generated using conversational AI.
Conversational AI is changing customer interaction. Using a conversational AI platform can increase your competitive edge & improve customer engagement.