We Know There’s No I in Team, but What About AI?
Cathal McGloin, CEO of ServisBOT describes why AI is perfectly poised to help customer service professionals shine.
How AI Will Create a More Flexible Future for Brands
Today’s digital landscape has evolved to enable businesses & users alike to use technology to enhance their daily lives.
Building a Lasting Emotional Connection With Consumers = A Turn Up in ROI
We take a look at how an emotional tie between brands and consumers will lead to a higher ROI.
5 Ways to Humanize Platforms & Develop a Deeper Connection with Consumers
A customer-centric mindset & a connected tech platform = enduring relationships.
5 Ways to Have a Technological Edge in Business in 2019
We identify 5 trends that will ensure you have a tech edge and remain ahead of your competitors.
AI Developments That You Really Need to Know About
Businesses should consider AI Developments as they are regarded as one of the most impactful technologies today.
How to Build Consumer Trust in the Fourth Industrial Revolution
Technologies have emerged & are affecting our lives in significant ways. Read more on how to build Consumer Trust using these technologies.
Customers Expect AI Powered Engagement — Can You Deliver?
With AI Powered Engagement, you can make every customer contact count, plus attract and engage more and better customers.
How can AI Be Used To Improve Email Marketing ROI?
When it comes to ROI this is always a critical contributing factor for companies to consider when they need to implement new software.
Machine Learning vs Machine Reasoning: Know the Difference
We share insights on how a leading travel company is using AI to improve their ROI.